What is a Virtual Assistant (VA)?

A Virtual Assistant (VA) is an independent entrepreneur experienced in providing professional administrative, creative, managerial, technical, business office and/or personal support services. A VA uses the most advanced means of communication, and the newest and most efficient and time saving office products and work delivery regardless of geographic boundaries. Virtual Assistants work from their own offices, on a contractual basis, and abide by an established Code of Ethics requiring integrity, honesty and due diligence.
The Alliance for Virtual Business

If P.A.V.E. works out of their own office, how do we work together jointly on projects?

We will work together through remote access software. There are many tools available on-line, many of which are free, that enable remote access to control both PCs and Macs. This remote access allows P.A.V.E. to view and work on your desktop as if we were physically sitting right in your office. We can even utilize your printer. There are many software options available on-line and your individual needs will determine which option is the best fit. A few examples of some free remote access software are, logmein.com, MyIVO.com, and TightVNC.com. There are also many on-line calendar sharing tools, contact management databases, chatware services, file sharing, and task tracking tools available for free that will keep us working together seamlessly.

What if I am not sure I will know how to use this type of remote access software?

Rest assured, any software that P.A.V.E. can use, you can use too! Most of the on-line software is very user friendly and they generally have great customer service centers. Also, once we have your main PC or Mac set up with remote access, P.A.V.E. will be able to access your desktop to take care of getting you set up with any software that may be useful for your business.

Is remote access software secure? Will my business privacy be compromised?

Remote access software is generally very secure. There are a variety of websites that you can visit that will compare the service offerings of the software, including their security levels. One example is the PC Magazine. If you visit www.pcmag.com, you will be able to view detailed descriptions of the individual products and compare their security standards against one another.

I need some assistance with my administrative work load, but my budget is restricted and I am not sure how much I can afford. Do you offer flexible partnering plans?

P.A.V.E. can set up a customized plan that meets your unique needs. We can partner together on a pay as you go plan that will allow you to utilize us as little as just a few hours per week, or you can choose to partner with us on a retainer basis. Our retainer plans are set up on 5 hour per week increments and provide you with a guarantee that P.A.V.E. will be available to service your needs for a specified number of hours each week. The retainer plans come at a reduced hourly rate. Specialized plans are also available for one time, seasonal, and cyclical projects.

If I have a consistent work load each week that can be delegated, why wouldn't I want to hire an employee or bring in a temp?

Although partnering with P.A.V.E. offers some similar benefits to hiring an employee or temp, there are many other additional advantages.

Similar Benefits of an Employee

You will have a working relationship with your assistant where delegated tasks will be completed in a timely fashion.

You can assign priority items and required time lines of completion.

You will have someone available to cover the business operations during times when you are away from your office.

Additional Advantages of Partnering with P.A.V.E.

When partnering with P.A.V.E, you are not hiring an employee and are therefore not responsible for social security, employee taxes, office space, or office equipment.

P.A.V.E. only charges their clients for the time spent on task which means you do not pay for breaks, lunch, vacation, holidays, or any sick time. We serve our clients on an as needed basis.

P.A.V.E. is well experienced, educated, and will have a vested interest in your business growth. We want to see your business grow as our growth depends on it. If your business declines, then our business declines. P.A.V.E. thrives on our client's growth and referrals.

What type of experience and education does P.A.V.E. have?

P.A.V.E. will bring a variety of experience and education to the partnership. Our assistants are college degreed professionals, collectively holding certificates in time management, team development, effective communication, project management, lean manufacturing, and a variety of real estate practices. We also offer a high level of professional experience that has been gained in numerous industries, some of which include transportation, logistics, manufacturing, food processing, as well commercial and residential real estate.

How do I know if I have the type of workload that could be handled in a virtual environment?

P.A.V.E. offers a free consultation to all of our prospective clients. During this consultation we take time to go through your individual business operations in order to determine the areas where P.A.V.E. could have the most meaningful impact. Throughout our time together, we will provide a detailed explanation of the type of work we can complete for you and exactly how we would propose getting it done. All you have to do is contact us and schedule the consultation.

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